- Problems and Solutions
- "License not available" error
- BACLIENT cannot connect
- Case Sensitivity and Disk Names
- Communication Failure Between BackupExec 2012 and vmPRO
- Copying a VM times out
- Enabling CBT creates and removes snapshot, even if export is disabled
- Exchange Recovery - Failed to Configure a Recovery Database
- Extending trial licenses for vmPRO 2.3.2 fails
- Host Licensing Error
- How to change a VM's UUID
- Install the Quantum VSS agent
- Issue using both SmartView and SmartMotion with a trial license
- Logs for TSM in vmPRO grow too large
- Maximum Number of NFC Sessions Exceeded
- NetBackup error resetting access time
- Netbackup fails to back up the .vmdk flat files
- Occasional "no such file or directory" messages, when recovering files using CIFS/DXi
- Renaming vmdk file can cause recovery to fail
- SmartMotion Policy Errors on SLTFS Appliances
- Snapshots or virtual disks cannot be found
- TSM cannot see /export
- TSM in vmPRO misses backups
- Time zone and system time synchronization for vmPRO and vCenter/ESX servers
- vCenter bug causes "HTTP/1.1 500 Internal Server Error"
- vmPRO 3.1
- vmPRO GUI Disconnecting/Timing Out
Procedure to change the UUID of a VM
PROBLEM
I/O errors were encountered while attempting to accessing VM flat or pancbt files after a VM’s UUID was changed. The vmPRO posted alerts similar to the following:
ESX Server '10.30.12.119', Virtual Machine '564dc562-1953-c13c-4dcc-64bfbc52e425': Discovery of virtual machine '10.30.12.119:Tiny8_hy' failed (Cannot assign two VMs with the same name (Tiny8_hy) into the same folder (10.30.12.119): attempted to add the VM to the folder that already contains the VM of 10.30.12.119.). ESX Server '10.30.12.119', Virtual Machine '564dc562-1953-c13c-4dcc-64bfbc52e4ff': Snapshot creation failed for virtual machine 'Tiny8_hy' on server '10.30.12.119'. ESX Server '10.30.12.119', Virtual Machine '564dc562-1953-c13c-4dcc-64bfbc52e425': /sbin/dmsetup: Invalid argument ESX Server '10.30.12.119', Virtual Machine '564dc562-1953-c13c-4dcc-64bfbc52e485': Cannot find 1 snapshot on /export.shadow/flatchk/Tiny8_hy in 300 seconds, only found 0 snapshots
CAUSE
The VM's UUID was improperly changed.
SOLUTION
To avoid I/O errors and run-time alerts, perform the following procedure to change the UUID of a VM:
- If the VM is running, shutdown and power off the VM.
- Remove the VM from the ESX server or the vCenter's inventory using the vSphere Client.
- Manually edit the vmx file in datastore of the ESX server, or change the VM's UUID by following the
instructions in the VMware KB article Editing a virtual machine with a duplicate UUID.bios. - Add the VM back into the ESX/vCenter inventory using the vSphere Client.
- Reboot the vmPRO, or run the panshell command system restart services all, or
restart the datastore_fs service directly.
